Ji77 Privacy Policy – How Your Personal Data Is Protected

Ji77 collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.

What you provide directly:

• At registration: name, mobile number, date of birth (optional: email)
• During KYC verification: national ID or passport image
• At the time of payment: mobile banking number (not your PIN or password)
• When contacting support: the content of your conversation

What is collected automatically:

• Device information: phone model, operating system version
• Connection details: IP address, browser type
• Gaming activity: which games you played, how long you played, and bet amounts
• Transaction history: records of deposits and withdrawals

Ji77 does not collect sensitive information — such as religion, political opinions, or health-related data.

Collected data is used for a limited set of specific purposes, each of which is clearly outlined below.

Marketing or promotional messages — such as SMS about new bonuses or offers — are only sent if you gave consent at registration or in your account settings. This consent can be withdrawn at any time.

Ji77's servers are hosted in internationally certified data centers, protected by a combination of physical security measures, network firewalls, and encryption.

How long data is retained depends on the type of data:

• All data is retained for the duration of your active account
• Transaction records are retained for 5 years after account closure — as required by international financial regulations
• KYC documents may be retained for up to 2 years after account closure
• Gaming logs are typically deleted automatically after 1 year

If you request account deletion, all your data will be removed within 30 days — except for what we are legally required to retain.

Ji77 does not sell your data — unconditionally. However, limited data must be shared in certain specific circumstances:

• Payment processors: Only the information needed to complete a transaction is shared with bKash, Nagad, or Rocket
• Game Providers: Only game session IDs are shared with studios like Pragmatic Play or Evolution Gaming — never personal identity details
• Legal obligations: We may be required to share certain information in response to a court order or a lawful request from a government authority
• Fraud prevention: Limited information about suspicious activity may be shared with international anti-fraud organisations

Ji77 has formal agreements with every third party with whom data is shared, with data protection obligations clearly stipulated.

The ji77 website and app use cookies — small files stored on your browser or device.

Types of cookies ji77 uses:

• Essential cookies: Required to maintain login sessions and perform security checks — the site cannot function without these
• Functional Cookies: To remember your language preference and game settings
• Analytics Cookies: To understand which pages are visited most and where issues occur — all data is anonymised

Ji77 does not use ad tracking cookies. You can disable non-essential cookies through your browser settings, though some features may be limited as a result.

As a ji77 account holder, you have several rights over your personal data. Contact support to exercise any of them.

Rights requests are typically responded to within 14 business days. Complex cases may take up to 30 days.

Ji77 uses a multi-layered security approach to protect your data, relying on several levels of protection rather than a single method.

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Stored data is kept in encrypted form
• Regular security audits and penetration testing are conducted
• If an unusual login is detected, account protection is activated automatically
• Two-factor authentication (2FA) is available as an optional feature
• Internal system access is restricted through role-based controls

In the event of a data breach or security incident, affected users will be notified and necessary steps will be taken within the timeframe required by international standards.

For any questions about our Privacy Policy, requests to exercise your rights, or complaints, please contact our support team directly.

When emailing us, use "Privacy Request" as the subject line and include the phone number registered to your account — this helps us respond faster.

Why should you read the privacy policy?

Most people agree to privacy policies without reading them — because they tend to be long and written in complicated language. ji77 has tried to address this by presenting everything in plain, easy-to-understand terms. Reading the privacy policy will help you understand how your data is used and what rights you have.

A simple example makes this clear. When you log in to ji77, your IP address is recorded. This is done so that if someone tries to access your account from a different country or city, the system can flag it as suspicious and raise an alert. This information is used solely for your protection — nothing else.

Can ji77 access your bKash or Nagad PIN?

Not at all. When you make a deposit via bKash, you enter your PIN in bKash's own app or USSD menu — not in ji77's interface. ji77 only knows that a specific amount was sent from a particular bKash number. Your PIN or password never reaches ji77.

Ji77 also does not store your bank account details or card numbers. If anyone contacts you claiming to be ji77 and asks for your bKash PIN or banking information, it is a scam — report it to our support team immediately.

How are KYC documents kept secure?

National ID images submitted for KYC verification are stored in encrypted form. Only designated team members involved in the verification process can access these documents — and every access is logged.

Once verification is complete, document images are moved to a separate secure archive that is not accessible during normal operations. ji77 never shares these documents with third-party advertisers, data brokers, or similar entities.

If I close my account, will all my data be deleted?

If you request account closure, most personal data is deleted within 30 days. However, transaction records and KYC documents must be retained for a limited period due to international financial regulations — even after account closure. This period is a maximum of 5 years.

Gaming history, support conversations, and cookie data are automatically deleted after account closure. If you'd like a copy of your data beforehand, simply contact support — your information will be sent to your email within 7 business days.

What to do when the policy is updated?

Ji77 is committed to transparency whenever the Privacy Policy changes. For minor updates, only the revision date on the page will change. However, if there is a fundamental change to how your data is used, you will be notified directly upon login and will be required to consent to the new terms.

In short, the core of ji77's privacy policy is this — your data belongs to you, and ji77 only uses what is necessary to operate the platform, always transparently.